Gather, analyze, and report information specific to student programs, and service quality to help improve student retention, and student satisfaction.
• Utilize national-based surveys, such as, Noel-Levitz, National Survey of Student Engagement, etc. to help assess current programs, and create new programs that have a proven record of student retention improvement
2 Responses to “Strategy 1-4”
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Gather, analyze, and report information specific to student programs, and service quality to help improve student retention, and student satisfaction.
>> Will departments, committees or personnel who are primarily responsible for these goals be identified in the Strategic Plan? Will more specific time lines, goals & status reporting be included, or will those be available in other documents?
• Utilize national-based surveys, such as, Noel-Levitz, National Survey of Student Engagement, etc. to help assess current programs, and create new programs that have a proven record of student retention improvement
>> Do we have staff & resources already dedicated to this objective?
>> Is there a proposed time line?
>> Will we also be looking at related industry trends to determine what programs and skills will have value to students who will be entering the professional market?
I believe that alumni surveys (departmental-based and/or college-wide) would also be of benefit to our planning for the future.