***Workday Downtime for Friday, 9/15 through Saturday, 9/16***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

• Production tenants will be unavailable for a maximum of 7 hours from Friday, September 15th, 12:00 AM midnight MT to Saturday, September 16th at 7:00 AM MT.
• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, September 15th at 7:00 PM MT to Saturday, September 16th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Due to planned maintenance related to the 2023R2 Feature Release, Workday tenants will be unavailable as follows:

• Production tenants will be unavailable for a maximum of 3 hours from Friday, September 8th, 12:00 AM midnight MT to Saturday, September 9th at 3:00 AM MT. 
• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, September 8th at 7:00 PM MT to Saturday, September 9th at 7:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MT Thursday evening, we will be installing August updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

Beginning at 9:00 PM MT Thursday evening, we will be installing August Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day Thursday to assist with installation.

This will be the last maintenance activity before we go on our maintenance freeze for the beginning of the semester.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

The Banner Financial Aid Updates have been deployed to the production environment this morning, August 12th, 2023. The Banner Admin and Self-Service applications are available at this time.

Banner 2023 Q2 Updates

App Nav 3.11
Admin Common 9.3.31.1.3
AR 8.10, 9.3.24.0.3
Fin 8.16, 9.3.28.0.2
FinAid 8.44.2.1, 8.45, 8.45.0.1, 8.45.1, 9.3.35.0.2
General 8.16, 8.16.1, 9.3.27.0.2
Student 8.27, 8.27.1, 9.3.30.1

Computing Services thanks you for your patience and understanding for the downtime to deploy the critical 2023 Banner Financial Aid Updates to our production environment. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu.

Have a great day! Computing Services

In preparation for the start of Fall semester, Computing Services has several maintenance activities scheduled for the week of August 10-12, 2023. See below for details:

***Computing Services Maintenance for Thursday, 8/10***

Beginning at 9:00 PM MT Thursday evening, Computing Services will be installing August 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Also starting at 9:00 PM MT, we will be performing maintenance on several back-end systems. No direct user impact is anticipated.

***Degree Works PROD Downtime for Thursday, 8/10 through Friday, 8/11***

On Thursday evening, the Degree Works PROD environment will be unavailable starting at 11:00 PM MT until Friday morning at 7:00 AM MT, while Oracle Quarter 3 updates are deployed. During this time, ALL Degree Works services will be inaccessible.

***Workday Downtime for Friday, 8/11 through Saturday, 8/12***

Due to monthly planned maintenance, Workday tenants will be unavailable this week as follows:

• Production tenants will be unavailable for a maximum of 7 hours from Friday, August 11th, 12:00 AM midnight MT to Saturday, August 12th at 7:00 AM MT.
• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 12 hours beginning Friday, August 11th at 7:00 PM MT to Saturday, August 12th at 7:00 AM MT.

***Banner PROD Downtime for Saturday, 8/12***

Beginning at 7:00 AM MT Saturday, 8/12, and lasting until approximately 11:00 AM, the Banner Production environment will be unavailable while 2nd Quarter updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Banner PROD Downtime for Thursday, 8/3 through early Friday, 8/4***

Beginning at 9:00 PM MT this evening and lasting until approximately 2:00 AM Friday morning, the Banner Production environment will be unavailable while Oracle July PSU updates are deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

***Computing Services Maintenance for Thursday, 8/3***

Also beginning at 9:00 PM MT Thursday evening, Computing Services will be performing maintenance on several back-end systems, no direct user impact is anticipated.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Banner PROD Self-Service Downtime for Thursday, 7/20 through Friday, 7/21***

Beginning at 9:00 PM MT this evening and lasting until approximately 1:00 AM Friday morning, the Banner Production environment will be unavailable while 1st Quarter Updates are deployed. During this time, Banner 9 PROD Self-Service for faculty/staff and student financial aid will be unavailable.

***Computing Services Maintenance for Thursday, 7/20***

Beginning at 9:00 PM MST this evening, we will be installing July Microsoft Windows updates to all Windows-based systems, including employee, lab and TEC Classroom computers. These patches will force a reboot, so please log off and leave your computers on at the end of your work day today to assist with installation.

Also beginning at 9:00 PM MT Thursday, we will be installing July updates on all Windows production servers. During the installation of these updates, users will experience intermittent outages (5-15 minutes) and brief interruptions to network services as systems reboot.

***Workday Downtime for Friday, 7/21 through Saturday, 7/22***

Due to quarterly planned maintenance, the Workday production tenant will be unavailable for a maximum of 11 hours beginning Friday, July 21st at 12:00 AM MT to Saturday, July 22nd at ~11:00 AM MT.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Thursday, 7/13***

Beginning at 9:00 PM MT Thursday evening, Computing Services will be installing July 2023 Microsoft patches/updates to our test systems for future deployment. We anticipate no impact for client-facing systems.

Also at 9:00 PM, Computing Services will be performing maintenance on several back-end systems, no direct user impact is anticipated.

***Banner PROD Downtime for Saturday, 7/15***

Beginning at 7:00 AM MT Saturday morning, July 15th, and lasting until approximately 12:00 noon, the Banner Production environment will be unavailable while the Oracle DB upgrade is deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services

***Computing Services Maintenance for Thursday, 7/6***

Beginning at 7:00 PM MST Thursday evening, Computing Services will be updating the PaperCut license through the PaperCut Portal. We expect no downtime while this maintenance is performed.

***Banner PROD Downtime for Saturday, 7/8***

Beginning at 7:00 AM MST Saturday morning, July 8th, and lasting until approximately 12:00 noon, the Banner Production environment will be unavailable while the Oracle DB upgrade is deployed. During this time, ALL Banner PROD services will be unavailable, including Banner Admin, Self-Service, Web-Services, and School Services, etc.

***Workday Downtime for Friday, 7/7 through Saturday, 7/8***

Due to quarterly planned maintenance, non-production Workday tenants will be unavailable this week as follows:

• Sandbox, Sandbox Preview, and Implementation tenants will be unavailable for a maximum of 16 hours beginning Friday, July 7th at 7:00 PM MST to Saturday, July 8th at 11:00 AM MST.

Computing Services thanks you for your patience and understanding as this maintenance is performed. If you have any questions, please call the ASU Computing Services Helpdesk at (719) 587-7741 or contact us via email at computingservices@adams.edu.

Have a great day,

Computing Services