Entries Tagged 'maintenance updates' ↓

Computing Services Maintenance for Thursday, April 23rd, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Office, Thunderbird and Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, Computing Services will be doing several critical security updates on many of our campus web services. During this time, users will experience very brief outages to various web services, which should last less than 5 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

CS Maintenance and Banner Downtime for Thursday, April 16, and Saturday, April 18th

**Thursday, April 16th**

Beginning at 9:00 PM, ALL Banner services will be down including School Services, Forms and Banner Printing for roughly 3 hours as we perform critical maintenance on the Banner networking and storage systems.

**Saturday, April 18th**

Beginning at 8:00 AM, ALL Banner services will be down as we perform a switchover from our primary to our standby server. Computing Services will do our best to minimize downtime, and hope to keep the outage to roughly 15 minutes. However, if things don’t go according to plan, the downtime could extend for up to two hours.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

CS Maintenance for Thursday, April 2nd and additional Richardson Hall VoIP trainings offered

**Richardson Hall employees- VoIP telephone training opportunities for tomorrow (4/3)**

For those employees in Richardson Hall that missed our previous training sessions on the new VoIP system, Computing Services will be hosting two more classes. The classes take place tomorrow, Friday, April 3rd at the following times in the Richardson Hall auditorium:

9:00 AM

2:00 PM

We hope you can attend and learn the basic usage and functions of the new system.

**Computing Services Maintenance for tonight, 4/2/15**

Beginning at 9:00 PM, the campus file server will be down for roughly 30 minutes due to maintenance updates. During this time, home and shared directories will not be available.

At 6:30 PM, we will be installing a new certificate for our Banner forms server. No downtime is anticipated for this activity

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, March 12th, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Thunderbird and Firefox. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, Computing Services will be doing several critical security updates on many of our Banner services. During this time, users will experience very brief outages to Banner services, which should last less than 10 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, February 5th, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, Computing Services will be doing several critical security updates on many of our Banner services. During this time, users will experience very brief outages to Banner services, which should last less than 10 minutes.

***Decommissioning of the Banner line printer***

Computing Services will soon be taking steps to decommission the line printer in the Computing Services building. One of those steps is to replace the printer’s name (lpcs1) on the Banner form GJAPCTL for any jobs which currently have that name as the default.

If you use GJAPCTL, which is also known as Banner Job Submission, you may have seen the printer name “lpcs1″ in the “Printer” field on the form. We will be replacing “lpcs1″ with “NOPRINT” in the next day or so to ensure that jobs are not accidentally printed on the line printer.

Jobs that are submitted with a printer of “NOPRINT” will not print to a printer; instead, you’ll receive job results via email. If a hardcopy is required, change “NOPRINT” to the printer of your choice, but realize that jobs sent to lpcs1 may no longer print.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, January 15th, 2015

Starting at 9:00 PM, Computing Services will be doing several updates and configuration changes on many of our back-end services. During this time, users will experience very brief outages to networking services, the most notable is the campus file server.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Brief wireless networking outages today (1/13/15).

Computing Service will be doing work today to improve the reliability and capacity of the Campus Wireless Networking System.  As part of that process the main wireless networking controller will need to be reconfigured.  This reconfiguration will require rebooting the controller at least once and potentially as many as three times today.  These reboots will result in an outage of all wireless networking service on our Campus for as much as 15 minutes in some areas as both controller and access points reboot.  Services should return to normal after the system stabilizes.  This will be the only announcement today so please remind others of the situation today.  If there are any questions or concerns please contact the Help Desk at 7741. Thanks for your patience as we work to complete our preparations for the beginning of the semester.

Computing Services

Brief Network Outage tonight (1/7) & CS Maintenance for Thursday, January 8th, 2015

***All Campus Network Outage tonight, Wednesday January 7th***

This evening, beginning at 7:00 PM and lasting until roughly 8:00 PM, ALL networking services will be unavailable as we install critical, required upgrades to the campus core router. This includes Banner systems, campus internet and wifi, and file and printing services.

***Maintenance for Thursday, January 8th***

Starting at 6:00 PM and lasting until early Friday morning, we will be upgrading the campus Computing Services Helpdesk ticketing system. During this time, customers will not be able to login to the helpdesk system to enter or check the status of their workorder tickets.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive updates to Flash, Reader, Acrobat and Firefox. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be applying updates to various Banner back-end servers. Brief reboots of these services will occur, but impact to our customers should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you and Happy New Year!

Computing Services

Easier way to access your campus Google Drive account

In an attempt to simplify access to Google Drive, ASU Computing Services has created a new web alias. If you open a web browser and go to http://drive.adams.edu, you will go directly to ASU’s Google Drive login. This replaces the older alias http://docs.adams.edu. If you have bookmarked this previously, you may need to update your bookmark to point to http://drive.adams.edu

If you have any questions or need any assistance please contact Computing Services at 719-587-7741 or at computingservices@adams.edu
Thanks, and have a great weekend!

Banner Maintenance Outage this Saturday & CS Maintenance for Thursday, November 20th, 2014

***All Banner Systems Outage this Saturday, 11/22/14***

This Saturday, beginning at 8:00 AM and lasting until roughly 6:00 PM, ALL Banner systems will be unavailable as we install critical, required upgrades to the Banner infrastructure. This includes Banner Web, Forms, Self-Service Banner, School Services and any other Banner-specific systems.

***Maintenance tonight, Thursday November 20th***

Beginning at 9:00 PM, Employee and TEC Classrooms will receive an update to iTunes as well as some critical zero-day exploit security patches. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also beginning at 9:00 PM, Computing Services will be applying security updates to various Windows and back-end servers. Brief reboots of these services will occur, but impact to our customers should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services