Entries Tagged 'maintenance updates' ↓

CS Maintenance for Thursday, July 16th and Banner Upgrade Downtime Saturday, 7/18

As we are quickly approaching the beginning of the fall semester, Computing Services is diligently working to complete the significant amount of maintenance and upgrades required for our campus computing systems.

***Maintenance for tonight, 7/16/15***

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive security updates to Microsoft Internet Explorer, iTunes and Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on various campus systems. There will be very brief outages to campus network services, but should not be noticeable to our customers.

***Banner upgrades and downtime for Saturday, 7/18/15***

Beginning at 7:30 AM on this Saturday, ALL Banner services will be down until roughly 3:00 PM as we perform mandatory upgrades to several Banner modules. This includes downtime for Banner Forms, Banner Web, Student Services, and Banner printing.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, July 8th, 2015

Beginning at 9:00 PM, Employee, lab and TEC Classroom PCs will receive security updates to Microsoft Windows and Office, Quicktime and Firefox. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on various campus systems. During this time, the campus file server will be unavailable until roughly 10:00 PM. There will be very brief outages to other services, but should not be noticeable to our customers.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, June 25th, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Adobe Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be performing maintenance on the various campus systems. During this time, users may experience brief outages to Network and Internet services, but no substantial downtime.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, June 11th, 2015

From 8:00 PM until around 10:00 PM, ALL Banner services will be down as we perform critical Oracle and Banner maintenance and patching.

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Office, Flash, and Thunderbird. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly thirty minutes, Computing Services will be performing maintenance on the campus firewall system. During this time, users will experience brief outages to Network and Internet services.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, 6/4/15

Computing Services will be remotely installing several Banner Xtender plug-ins on employee computers beginning at 9:00 PM. Users are encouraged to log off but leave their computers on to assist with the installation of these patches.

If you have any questions, please contact the ASU Computing Services Helpdesk at x7741.

Thanks and have a great day,

Computing Services

Computing Services Maintenance for Thursday, May 21st, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Office, VLC Media Player, Adobe Acrobat, Reader, Flash, Firefox, Secunia and the Endpoint Protection client. Macintosh users will also receive operating system patches. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM and lasting roughly three hours, Computing Services will be doing several critical security updates on many of our campus network services (such as file and print services). During this time, users will experience very brief outages to various services, which should last less than 15 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, April 23rd, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Office, Thunderbird and Flash. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, Computing Services will be doing several critical security updates on many of our campus web services. During this time, users will experience very brief outages to various web services, which should last less than 5 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

CS Maintenance and Banner Downtime for Thursday, April 16, and Saturday, April 18th

**Thursday, April 16th**

Beginning at 9:00 PM, ALL Banner services will be down including School Services, Forms and Banner Printing for roughly 3 hours as we perform critical maintenance on the Banner networking and storage systems.

**Saturday, April 18th**

Beginning at 8:00 AM, ALL Banner services will be down as we perform a switchover from our primary to our standby server. Computing Services will do our best to minimize downtime, and hope to keep the outage to roughly 15 minutes. However, if things don’t go according to plan, the downtime could extend for up to two hours.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

CS Maintenance for Thursday, April 2nd and additional Richardson Hall VoIP trainings offered

**Richardson Hall employees- VoIP telephone training opportunities for tomorrow (4/3)**

For those employees in Richardson Hall that missed our previous training sessions on the new VoIP system, Computing Services will be hosting two more classes. The classes take place tomorrow, Friday, April 3rd at the following times in the Richardson Hall auditorium:

9:00 AM

2:00 PM

We hope you can attend and learn the basic usage and functions of the new system.

**Computing Services Maintenance for tonight, 4/2/15**

Beginning at 9:00 PM, the campus file server will be down for roughly 30 minutes due to maintenance updates. During this time, home and shared directories will not be available.

At 6:30 PM, we will be installing a new certificate for our Banner forms server. No downtime is anticipated for this activity

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services

Computing Services Maintenance for Thursday, March 12th, 2015

Beginning at 9:00 PM, Employee and TEC Classrooms will receive security updates to Windows, Thunderbird and Firefox. Employees are encouraged to log off but leave their computers on when leaving work for the day. This will assist the installation of these patches and minimize any impact.

Also starting at 9:00 PM, Computing Services will be doing several critical security updates on many of our Banner services. During this time, users will experience very brief outages to Banner services, which should last less than 10 minutes.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Computing Services