Entries from June 2014 ↓

****Google Account Verification- New Feature****

Google Apps has launched a new feature aimed at keeping our Adams State University accounts safe from hijackers, even if they attained a user’s username and password.

Upon login to your ASU Google Apps, such as Google Drive, Google Calendar, or Student Gmail, you will be prompted to provide a phone number. This phone number will only be used by Google to send a verification code if there is a suspicious login to your account so they can verify your identity.

The number will ONLY be used if when there is a suspicious login.  Most people get less than 3 verification prompts per year.

If you do not want to enable verification for your account you may skip it. Simply click the “skip” link on the verification code page.

For more information, including screenshots of what the page will look like, please check out this Google Support link:

https://support.google.com/a/answer/6002699

****Maintenance for Thursday, June 19^th****

The following maintenance activities will take place tonight, Thursday June 19th during our normally scheduled maintenance window:

At 9:00 PM Computing Services will be installing security patches on employee computers for the following programs: Internet Explorer 11, Adobe Reader, Firefox, Thunderbird and Opera. Employees are encouraged to log out but leave their computers turned on to aid in the successful installation of these patches.

Beginning at 9:00 PM and lasting roughly 3 hours, we will be performing various security updates on all networking and web services. There may be very brief outages as we reboot the systems, but user impact should be minimal.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

*****Google Spam Filtering- New Feature*****

Computing Services is continuing forward in our project to migrate Faculty and Staff from our internal email server to Gmail. As a step in this process, we have changed our email routing so that any email messages sent to @adams.edu email addresses will now route through Google’s email servers first, then be delivered to our internal email servers.

Faculty and Staff should not be impacted by this change, but you may start to see spam quarantine messages from Google as spam will be filtered out as it passes through their servers. Here is a helpful how-to that shows what the quarantine summary looks like, how to flag items as spam, or deliver quarantined items to your inbox.

http://howto.adams.edu/index.php/Google_Spam_Quarantine

For more information on our Gmail migration, please check our Frequently Asked Questions page:

http://howto.adams.edu/index.php/Faculty/Staff_Email_Migration_to_Gmail_-_Frequently_Asked_Questions

*****Reminder- Banner Maintenance and Downtime Saturday, June 7^th*****

This Saturday, June 7^th, Computing Services will be taking ALL Banner services off-line as we perform a major Banner upgrade. This upgrade is required as part of the Federal 150% Direct Subsidized Loan requirement. All Banner services will be unavailable from 8:00 AM until roughly 1:00 PM.

*Also, this evening (Thursday, June 5^th) there will be very brief outages to several network services as we perform security updates to various systems. User impact should be minimal.

Computing Services realizes that there is never an ideal time to take down services, but by performing this upgrade outside of normal campus business hours, we hope to minimize any impact this may cause. We thank you for your patience, and as always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

This Saturday, June 7^th, Computing Services will be taking ALL Banner services off-line as we perform a major Banner upgrade. This upgrade is required as part of the Federal 150% Direct Subsidized Loan requirement. All Banner services will be unavailable from 8:00 AM until roughly 1:00 PM.

Computing Services realizes that there is never an ideal time to take down services, but by performing this upgrade outside of normal campus business hours, we hope to minimize any impact this may cause. We thank you for your patience, and as always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services