Entries from March 2014 ↓

CS Maintenance for Thursday, March 27th, 2014

The following maintenance activities will take place tonight, Thursday March 27th during our normally scheduled maintenance window beginning at 9:00 PM:

Beginning at 9:00 PM and lasting roughly 1 hour, all Banner services will be unavailable while we perform maintenance on the campus Banner Document Management system.

Also beginning at 9:00 PM and lasting roughly 3 hours, the campus file server will be unavailable as we perform an upgrade to the system. The services affected include home and shared directories for all of our users.

Also at 9:00 PM and lasting roughly 30 minutes, Computing Services will be performing maintenance on the campus TEC Classrooms. While we don’t anticipate any issues with this maintenance, please let us know if you experience any issues in the TEC Classrooms on Friday morning.

Finally, Computing Services will be installing security patches on employee computers for the following programs: Flash, Shockwave, Thunderbird and Secunia. Employees are encouraged to log out but leave their computers turned on to aid in the successful installation of this patch.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

 

CS Maintenance for Thursday, March 20th, 2014

The following maintenance activities will take place tonight, Thursday March 20th during our normally scheduled maintenance window beginning at 9:00 PM:

Beginning at 9:00 PM, Computing Services will be rebooting several campus servers including the campus AD and Microsoft Print server, and the web database server. This will briefly affect user’s abilities to log-in/print in the labs, and access the campus blog and one-stop services. These services will be sporadically unavailable until roughly 10:00 PM.

Also beginning at 9:00 PM and lasting roughly 60 minutes, Computing Services will be performing maintenance on the campus TEC Classrooms. While we don’t anticipate any issues with this maintenance, please let us know if you experience any issues in the TEC Classrooms on Friday morning.

Finally, to resolve issues with the failed iTunes and QuickTime patches from last week, Computing Services will be pushing out an updated fix. Employees are encouraged to log out but leave their computers turned on to aid in the successful installation of this patch.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

iTunes Repair- Employee Windows Computers

Computing Services has received reports that after the updates on last Thursday evening (3/13/14) some computers on campus were unable to run iTunes.

Computing Services has published a fix for the iTunes issue in the ASU Software Center. If you are one of the individuals impacted by the failed iTunes patch, you can repair it by clicking on the fix in the Software Center. The fix will only need to be applied once per computer.

For more detailed instructions, please visit this how-to:

https://howto.adams.edu/index.php/Repair_iTunes_in_Software_Center

Our apologies for any inconvenience to those that were affected. If you have any questions please contact the Helpdesk at x7741. We have technicians on-hand that can assist with the process.

 

Thanks!
Computing Services
computingservices@adams.edu

719-587-7741

CS Maintenance for Thursday, March 13th, 2014

The following maintenance activities will take place tonight, Thursday March 13th during our normally scheduled maintenance window beginning at 9:00 PM:

Employees are urged to log out but leave their computers on to assist in the patching of the following programs: Windows, Office, Quicktime, Firefox, Thunderbird, Flash, and Adobe Reader.

Beginning at 9:00 PM, Computing Services will be rebooting several campus servers including the campus employee email server. These services will be sporadically unavailable until roughly 10:00 PM.

Also beginning at 9:00 PM and lasting roughly 30 minutes, Computing Services will be performing maintenance on the campus TEC Classrooms. While we don’t anticipate any issues with this maintenance, please let us know if you experience any issues in the TEC Classrooms on Friday morning.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services

CS Maintenance for Thursday, March 6th, 2014

The following maintenance activities will take place tonight, Thursday March 6th during our normally scheduled maintenance window beginning at 9:00 PM:

Beginning at 9:00 PM, Computing Services will be rebooting several campus servers including the campus blog server, how-to wiki, cs wiki, email lists, and the main campus storage system which includes email for employees and home and shared directories. These services will be sporadically unavailable until roughly 10:00 PM.

Also beginning at 9:00 PM and lasting roughly 30 minutes, Computing Services will be performing maintenance on the campus TEC Classrooms. While we don’t anticipate any issues with this maintenance, please let us know if you experience any issues in the TEC Classrooms on Friday morning.

Computing Services thanks you for your patience and understanding as we perform these critical maintenance activities. As always, if you have any questions, please call the ASU Computing Services Helpdesk at 7741 or contact us via email at computingservices@adams.edu

Thank you!

Computing Services