Archive for January, 2012

Computing Services Maintenance this Thursday and Scheduled Network Downtime Friday Evening

Thursday, January 26th, 2012

Computing Services will be performing the following maintenance activities during our normally scheduled maintenance window Thursday night at 9:00 PM.

  • Beginning at 9:00 PM, all Banner services including Banner web for students will be unavailable as we perform a critical upgrade to the Financial Aid module. Banner users are asked to log out of Banner when leaving work for the day. The upgrade is scheduled to take roughly 2 hours.
  • Also beginning at 9:00 PM, all campus web services will be down for roughly 2 hours for a critical upgrade. The Bradford system which registers and runs security scans on newly connected student computers will be down for roughly 1 hour during this maintenance as we replace a faulty power distribution unit.
  • Employee computers will receive critical Microsoft Windows and Office security patches. Employees are encouraged to leave their computers turned on, but logged out as they leave work for the day.

Additionally, on Friday evening beginning at 6:30 PM, Computing Services will be performing maintenance on our campus core
router. Because this system controls all networking services (employees, wireless and ResNet for Students) we chose this
window of Friday evening to attempt to minimize the impact to campus. Estimated downtime to all networking services is 1
hour.

As always, if you have any questions, please feel free to contact the ASC Computing Services Help Desk at x7741 or via
email at asccompserv@adams.edu. We know there is never an ideal time to perform maintenance, but we appreciate your
patience and support as we work to provide stable, secure services to the campus community.

Thank you,
Computing Services

Brief Network Outage This Morning – Services Restored

Tuesday, January 24th, 2012

There was an interruption to network services to Faculty Drive wireless access and Richardson Hall late last night. Services were restored at roughly 7:25 AM today. We apologize for any inconvenience this may have caused, and are investigating the cause of the outage. If you experience any trouble connecting to the network or Internet, please call our Help Desk at x7741.

Thanks,

Computing Services

Computing Services Maintenance for Thursday, January 5th and Saturday, January 7th

Thursday, January 5th, 2012

The following maintenance activities will be taking place this week:

  • Beginning at 6 PM Thursday (1/5) the campus file server will be down for roughly 5 hours for critical security patches. During this time, home and shared directories will not be available.
  • Beginning at 9 PM (1/5), all Banner services will be unavailable for roughly 1 hour as critical security patches are installed.
  • Also at 9 PM (1/5), the campus web database and the Microsoft print server will be down for roughly 1 hour for maintenance activities.
  • This Saturday (1/7), all Banner services will be unavailable from 8 AM until noon as major upgrades are being installed to the Payroll, Finance, and Financial Aid modules of Banner.

As always, if you have any questions or concerns, please call our Help Desk at 719-587-7741 or contact us via email at asccompserv@adams.edu. Thank you for your support and understanding as Computing Services performs these updates and upgrades as we strive to provide secure, quality campus IT services.

Computing Services

 


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